Confidential Policy

Arabic Global Academy is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) No. 2016/679 and the French Data Protection Act (Informatique et Libertés law).

This Privacy Policy describes how we collect, use, share, and protect your personal data when you use our website arabicglobalacademy.com and our online Arabic language courses for Modern Standard Arabic and dialects from various Arab countries.

By using our website and services, you consent to this Privacy Policy.

Article 1: Data Controller

The data controller is Arabic Global Academy.

• Name: Arabic Global Academy

• Year of creation: 2025

• Website: arabicglobalacademy.com

• Contact email: contact@arabicglobalacademy.com

The website is hosted by o2switch, located at Che des Pardioux, 63000 Clermont-Ferrand, France.

Article 2: Data Collected

We collect the following data:

• Identification Data: First name, email address when you create an account or subscribe to a subscription.

• Payment Data: Information necessary to process subscription payments (credit cards or other methods), processed via secure third-party platforms.

• Connection Data: IP address, browser type, pages visited, for statistical purposes and service improvement.

• Usage Data: Information on your progress in courses, to personalize the experience.

This data is collected during your registration, subscription, use of the courses, or via cookies (see Article 5).

We do not collect sensitive data under GDPR without your explicit consent.

Article 3: Purpose of Data Processing

Your data is processed for the following purposes:

• Management of auto-renewing subscriptions and provision of online courses.

• Processing payments and managing the 30-day “Satisfaction Guarantee” policy.

• Improving our services and conducting statistical analysis.

• Sending confirmation emails, renewal reminders, or subscription-related information.

• Compliance with legal obligations.

The processing is based on your consent (for non-essential cookies), contract execution (subscriptions), or our legitimate interest (service improvement).

Article 4: Data Sharing

Your data may be shared with:

• Our hosting provider, o2switch, for site storage and hosting.

• Secure payment service providers, for processing transactions.

• Competent authorities, in case of legal obligations.

We do not sell or rent your data to third parties. Any transfer outside the EU will be governed by standard contractual clauses if necessary.

Article 5: Cookies and Similar Technologies

Our website uses cookies to:

• Ensure the technical functioning of the site (essential cookies).

• Analyze traffic and improve user experience (analytical cookies).

• Personalize content (personalization cookies).

You can manage your preferences through the cookie banner during your first visit. Essential cookies do not require consent.

Article 6: Data Retention Period

Your data is retained:

• For the duration of your active subscription.

• Up to 3 years after the end of the subscription for statistical or legal purposes.

• Payment data is retained as long as necessary for processing, in accordance with security standards.

Afterward, the data is anonymized or deleted.

Article 7: Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or alteration (encryption, firewalls, etc.).

In the event of a data breach, we will notify the authorities and affected individuals in accordance with GDPR.

Article 8: Your Rights

Under GDPR, you have the following rights:

• Access to your data.

• Rectification or updating.

• Deletion (right to be forgotten).

• Opposition to processing.

• Restriction of processing.

• Data portability.

• Withdrawal of consent.

To exercise these rights, please contact us at contact@arabicglobalacademy.com. We will respond within one month.

You can also file a complaint with the CNIL (www.cnil.fr).

Article 9: Changes to the Policy

We reserve the right to modify this Privacy Policy. Changes will be published on the website, and you will be notified by email if necessary.

Last updated: July 31, 2025.

Article 10: Contact

For any questions regarding this Privacy Policy, please contact us at contact@arabicglobalacademy.com.